Professional Experience

Owned end-to-end WealthTech and Capital Markets onboarding products, launching DIY and RM-assisted journeys for enterprise clients (IIFL, ICICI, HDFC AMC, SBI MF, Shoonya) and taking multiple products from UAT to production in under 2–3 weeks per client. Scaled AA, BSA, eSign, IPV, Wet Signature, and compliance workflows, reducing manual onboarding and ops effort by 90% and improving conversion and time-to-activation through data-backed UX, orchestration, and fallbacks. Built analytics-driven products in close partnership with Engineering, AI, GTM, and Ops, owning funnels, failure diagnostics, and latency metrics, and contributing $20K+ MRR within the first year of go-live.

Optimized the loan procurement process by integrating an Account Aggregator (AA), resulting in a 40% cost reduction and 50% faster customer journeys, enhancing user experience and completion rates. Initiated and launched a partnership with an EV client, enabling a 10% increase in customer acquisition within the first month by leveraging market/user research.

Analyzed and interpreted Mixpanel user data to identify and implement business model and pricing changes, driving a projected 20% rise in retention and 15% revenue growth. Tested and iterated new user incentives, contributing to a sustained 10% uplift in customer acquisition within a month.

Owned product vision and roadmap for India's first Chat-with-PDF webapp, scaling the product to 7,000+ organic users via continuous user research and rapid release cycles. Drove B2B product launch (AskBloc), conducting stakeholder interviews and market analysis, securing 12 beta clients through effective communication and agile execution. Delivered custom AI-driven financial workflows for high-profile clients (Bajaj Finserv, Powergrid), improving operational efficiency through product innovation.

Progressed from graphic design to broader product/generalist functions, exemplifying adaptability and initiative in a dynamic, startup environment.

Launched and managed COVID resource aggregator, rapidly scaling to 20,000+ users in a month through hands-on product management, iterative development, and impactful user research. Led remote volunteer team and managed funding and outreach, resulting in significant improvement in public health responsiveness and awareness within the community.