A primer on the product manager role, what PMs do, agile, tools, and what differentiates good from great.
When to use bottom-up vs top-down communication: Pyramid Principle for persuasion and analysis, Inverted Pyramid for exec updates and docs.
Product Sense, Product Execution, and Product Analytics—the three pillars of high-impact product decisions.
A data-driven model for tracking the customer journey: Acquisition, Activation, Retention, Revenue, and Referral.
How users move from awareness to conversion—ToFu, MoFu, BoFu stages, attrition, drop-offs, and optimization.
Prioritize tasks by balancing impact (value) and effort—quick wins, big bets, fillers, and time wasters.
A design and problem-solving philosophy that emphasizes simplicity and avoiding unnecessary complexity.
Mutually Exclusive, Collectively Exhaustive—structured segmentation for clarity, completeness, and no overlaps.
Curated links on LLMs, prompt engineering, RAG, evals, AI products, agents, prototyping, and building.